# Setting Up Organizations on my.sonatype.com

[my.sonatype.com](https://my.sonatype.com/) is a self-service hub for creating and configuring organizations with Sonatype product licenses.

**Owners and Admins** can manage the organization by going to _Settings → Organizations_, and selecting the organization.

The following sections detail how to manage your Organization, Members, Member Roles, and more. Expand the section appropriate for your deployment:

****Organization Deletion Restriction****

Organizations with active Cloud products cannot be deleted from my.sonatype.com. Deleting an organization is permanent and removes access to associated tenants and data. If you need to delete an organization, contact Sonatype Support.

## [Sonatype Cloud – Using my.sonatype.com](https://help.sonatype.com/en/using-my-sonatype-com.html\#sonatype-cloud---using-my-sonatype-com_body)

Sonatype automatically creates an Organization for new Sonatype Cloud customers and associates it with your license.

Shortly after you purchase a Sonatype Cloud license, you’ll receive an email with your Organization details and a sign-in link for my.sonatype.com. Select this link to get started.

### Inviting Organization Members

To invite new members to your Organization, take the following steps:

1. In my.sonatype.com, navigate to _Settings → Organizations_, and select the Organization you'd like to manage.

2. Select the _Members_ tab.

3. Select _Invite Members_; then, input the email addresses (required) of the members you want to invite.

4. Select _Send Invitations_.

The invited member will receive a welcome email with instructions for signing up for my.sonatype.com. Once that person creates an account with the specified email address, they'll automatically be added to your Organization.

### Managing Member Roles

When members are invited to join an Organization, they default to the _Member_ role. After they accept the invitation, Owners and Admins can change the role of each member or remove them by selecting the cogwheel to the right of their info in the Members section.

Review the table below for more information about the available roles and their privileges:

| Role   | Description                                                                                                          | Privileges                                                                                                               |
|--------|----------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------|
| Member | All users belonging to an organization have this role.<br>This is the lowest privilege level.                          | - View all active members of the Organization                                                                           |
| Admin  | This role can be assigned to multiple Organization members.                                                          | - All privileges of the Member role<br>  <br>- Manage the list of members belonging to the Organization<br>  <br>- Assign the Admin role to other Organization members<br>  <br>- Verify the Organization<br>  <br>- Assign members as Authorized Support Contacts<br>  <br>- Rename the Organization<br>  <br>- Update the Organization's image |
| Owner  | This is the role assigned to the user who first creates an organization.<br>This is the highest privilege level.       | - All privileges of the Admin role<br>  <br>- Delete the Organization if it does not have active SaaS products<br>  <br>- Assign another Organization member as new Owner                        |

### Viewing Your Licensed Sonatype Cloud Products

Sonatype Cloud customers can see their Organization's licensed Sonatype solutions and renewal dates by following these steps:

1. In my.sonatype.com, go to _Settings → Organizations_, and select the Organization for which you wish to see licensed products.

2. Select the _Products_ tab.

In this _Products_ tab, you’ll see each licensed Sonatype solution and its renewal date.

### Downloading Your Sonatype Cloud Product License

Owners and Admins can download an existing license by following the steps below:

1. Go to _Settings → Organizations_, and select the organization you want to open.

2. Select the _Licenses_ tab.

3. Select the _Download License_ button.

### Managing Your Organization's Sonatype Cloud Support Contacts

Authorized support contacts are the people in your organization whom you assign to serve as the liaisons between your company and the Sonatype support team. They are chosen from the pool of existing members in your organization.

- The number of members allowed to be support contacts is determined by the customer contract.

- Being a member of an Organization does not automatically make them a support contact.

- Only verified Organizations can have support contacts.

- Individuals who have been invited to an Organization but haven't accepted the invite email cannot be designated a support contact.

To assign support contacts:

1. Go to _Settings → Organizations_, and select the organization you want to open.

2. Select the _Support Contacts_ tab.

3. Select the _Assign a Contact_ button.

4. Select the organization member to be assigned as a support contact.

5. Select the _Assign Now_ button, and verify the action.

### Managing Your Sonatype Cloud Organization Settings

Add or change an organization logo for light mode or dark mode, edit the organization name, and add or edit a description by going to _Settings → Organizations_, selecting the organization, and selecting the _Settings_ tab.

### Setting up an Identity Provider (IdP)

See [Configure Identity Provider](https://help.sonatype.com/en/configure-identity-provider.html "Configure Identity Provider (IdP)") for instructions on managing access to Cloud licenses using your preferred identity provider (IdP).

### Viewing Billing Information

The billing history view is available only to the account associated with the email address that purchased the Sonatype service.

Billing information in my.sonatype.com provides a self-service way to review billing history and download invoices for eligible Sonatype Cloud subscriptions.

This view is available for eligible self-service credit card subscriptions. If your organization has more than one eligible subscription, invoices for those subscriptions appear together in a single billing history table.

To view billing information:

1. Sign in to **my.sonatype.com** using the account associated with the email address that purchased the Sonatype service.

2. Go to _Settings → Billing_.

You can search, filter, and sort the billing history table to find specific invoices. For organizations with multiple eligible subscriptions, use the product filter to view invoices for a specific Sonatype product.

To download an invoice, find the invoice in the billing history table and select the download link. The invoice downloads as a PDF.

## [Self-Hosted Solutions – Using my.sonatype.com](https://help.sonatype.com/en/using-my-sonatype-com.html\#self-hosted-solutions---using-my-sonatype-com_body)

This section explains how those using Sonatype's self-hosted solutions manage their Organizations in my.sonatype.com. This includes creating an Organization, inviting members, assigning roles and support contacts, verifying licenses, downloading license files, and updating Organization settings.

### Creating an Organization

Your company is identified as an Organization within my.sonatype.com. As the account Owner, you need to create an Organization to manage your Sonatype product licenses.

To create an organization:

1. Go to _Settings → Organizations_.

2. Select the _Create Organization_ button at the top-right.

3. Enter a name for the organization. You can also upload a light and dark mode logo, and provide a description in the respective fields. Select _Next_.

4. Enter the license fingerprint. Select _Next_.

5. Add email addresses to send invitations to the members of the newly created organization. Select _Finish_.

### Adding Organization Members

Once you have an Organization, you can add members to it. When you verify your organization, we will try to integrate any existing members from our support case management system into the Organization you just created. However, you can also manually invite members into your Organization.

1. Go to _Settings → Organizations_, and select the organization you want to open.

2. Select the _Members_ tab.

3. Select the _Invite Members_ button.

4. Add the email addresses (required) of the members you want to invite.

5. Select _Send Invitations_.

### Managing Member Roles

When members are invited to join an Organization, they default to the Member role. After they accept the invitation, Owners and Admins can change the role of each member or remove them by selecting the cogwheel to the right of their info in the Members section.

Review the table below for more information about the available roles and their privileges:

### Verifying Your Self-Hosted License

You are required to verify your organization's license before you can designate your Support Contacts.

You'll be prompted to verify the license when you first create the organization. If you didn't verify it then, follow the steps below:

1. Go to _Settings → Organizations_, and select the organization you want to open.

2. Select the _Licenses_ tab.

3. If you haven't verified a license yet, select _Verify Now_.

4. Enter your license fingerprint into the text field. Owners and Admins can find the fingerprint from one of the following sources:

1. The email received when the license was created.

2. Lifecycle Self-Hosted: Open the System Preference cogwheel dropdown menu and select Product License.

3. Nexus Repository Self-Hosted: Open the Administration cogwheel and in the left menu and navigate to System → Licensing.
   
5. Select _Verify License_.

After a license is verified, you can view the list of products it covers in the _Licenses_ section.

**Note**

You can verify additional licenses by selecting _Verify Another License_, entering the license fingerprint, and selecting _Verify License_.

### Downloading Your Self-Hosted Product License

Owners and Admins can download an existing license by following the steps below:

1. Go to _Settings → Organizations_, and select the organization you want to open.

2. Select the _Licenses_ tab.

3. Select the _Download License_ button.

### Managing Your Self-Hosted Organization Support Contacts

- The number of members allowed to be support contacts is determined by the customer contract.

- Being a member of an Organization does not automatically make them a support contact.

- Only verified Organizations can have support contacts.

- Individuals who have been invited to an Organization but haven't accepted the invite email cannot be designated a support contact.

To assign support contacts:

1. Go to _Settings → Organizations_, and select the organization you want to open.

2. Select the _Support Contacts_ tab.

3. Select the _Assign a Contact_ button.

4. Select the organization member to be assigned as a support contact.

5. Select the _Assign Now_ button, and verify the action.

### Managing Your Self-Hosted Organization Settings