Success Metric dashboard error after update

post by paul.ferrand on May 25, 2023

Hello,

I have updated recently from version 150 to 161 and one of my Success Metric dashboard is in error, I have tried to delete it (via api), but I received an error. I can’t access it via the interface and the error message doesn’t give me any clue on how to solve it :

Where is located the detailed error log (I’m deploying Lifecycle on Kubernetes and I can access the pod) ? Is that a known issue and how can I solve it ?

Thanks for your help.

post by paul.ferrand on May 25, 2023

I just found out this log which is linked to the error screen above.

2023-05-25 07:46:48,978+0000 ERROR [dw-423 - GET /rest/successMetrics/report/3aff940b67e548cc81d93c0a55a9e42a/chartData?timestamp=1685000808899] admin com.sonatype.insight.jaxrs.error.ErrorResponseGenerator - 500 A query statement timeout has occurred.

org.apache.openjpa.persistence.PersistenceException: A query statement timeout has occurred.

(Full stack trace omitted for brevity)

post by rseddon on May 25, 2023

The database is corrupted. Please use our customer support system at Sonatype Support to get help with this.

post by paul.ferrand on May 26, 2023

thanks for the advice